- Parts Tracking SaaS for Appliance Repair Teams

SqueezyDo eliminates the operational chaos of lost and untracked parts orders by connecting directly to HouseCall Pro, monitoring 1,000+ carriers, and pushing real-time delivery alerts to the right technician via Telegram or email.

Client
SqueezyDo
Year
Service
Web Design & Development

Overview

SqueezyDo is a SaaS platform built for a specific, costly operational problem in the appliance repair industry: parts get ordered, tracking numbers get buried in job notes, and nobody knows when they arrive — until a technician shows up to a job without the part they needed.

The platform solves this in three steps. First, it connects to HouseCall Pro via webhook and automatically pulls tracking numbers from job notes — no manual entry. Second, it monitors those shipments across UPS, FedEx, USPS, DHL, and 1,000+ global carriers in real time. Third, the moment a part is delivered, it sends an instant alert to the assigned technician via Telegram or email.

For a dispatch team managing 10–15 technicians across dozens of open jobs, this replaces a daily routine of manually checking carrier websites and calling techs with a single dashboard that shows every pending part, every status, and every delivery event — filterable by technician, carrier, or job.

What Made This Project Strong

  • Framing the ROI, not the feature: The homepage leads with the business consequence — lost revenue, wasted trips, angry customers — before introducing the product. The target buyer is a shop owner or dispatcher who knows this pain intimately, and the site speaks to that directly.
  • HouseCall Pro integration as the wedge: Positioning the HouseCall Pro webhook integration as the primary entry point was a deliberate choice. It removes all friction from onboarding — technicians and dispatchers are already in HCP, and SqueezyDo plugs directly into the workflow they already have.
  • Multi-carrier breadth communicated simply: Supporting 1,000+ carriers is technically impressive, but the site communicates it as a reliability signal rather than a spec list: "it tracks whatever your supplier ships with" is the implicit message.
  • Notification-first product story: The Telegram and email alert system is the most immediate value the product delivers — a tech gets a message when their part lands. The site leads with this moment because it is the most concrete and recognizable benefit for the audience.
  • Tiered pricing built for real teams: Three plan tiers ($19–$119/month) were structured around team size — Solo, Team, and Business — with a clear upgrade path as companies grow. The 14-day free trial removes the commitment barrier for shop owners evaluating the product.
  • Dashboard preview as proof: The product interface screenshot — status cards, delivery timeline, carrier events — was used prominently because the target buyer is skeptical until they see the actual tool. Showing the dashboard early builds confidence that the product is real and complete.
  • Approach

    The design brief started with the buyer: a small appliance repair shop owner or operations manager who has been burned by the lost-parts problem more than once. This is not a tech-forward audience shopping for the most feature-rich platform — they want a tool that solves one problem reliably and integrates with what they already use.

    The site was built around that profile. The hero makes the problem explicit and personal — "stop losing money on parts you can't find" — before introducing any feature. The three-step onboarding flow (connect, monitor, get notified) was kept genuinely simple because simplicity is the product's core promise.

    The feature architecture reflects how the product is actually used: the team dashboard is the daily driver, the delivery timeline is the accountability layer, and the analytics give dispatchers the data to improve scheduling and catch supplier reliability issues. Each section was written to show a moment in the real workflow rather than abstract capability.

    Pricing was designed to feel like a no-brainer at the Solo tier ($19/month) with clear headroom as the team scales — the goal was to minimize the decision barrier while building a logical upgrade path.

    Tech Stack

    • Next.js
    • React
    • TypeScript
    • Tailwind CSS
    • HouseCall Pro Integration
    • Multi-Carrier Tracking API
    • Telegram & Email Notifications

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